WebFactor

Email Setup

Set up your mailbox on any device

Settings for

← change email address
Email:
Username:
Password: (your mailbox password)
IMAP (incoming): : 993 : SSL/TLS
SMTP (outgoing): : 465 : SSL/TLS
Alternative SMTP: : 587 : STARTTLS
Authentication: Normal Password

Choose your device

Automatic (recommended):

  1. Tap the button above from Safari (not another browser).
  2. The profile downloads — open Settings → General → VPN & Device Management.
  3. Tap the profile and Install.
  4. Enter your mailbox password when prompted.
💡 If it doesn't work from Chrome/Firefox — open this page directly in Safari.

Apple Mail on Mac — automatic (recommended):

  1. Click the button above. The file goes to Downloads.
  2. Double-click the downloaded file. A notice "Profile downloaded" appears — this is expected.
  3. Open System Settings → General → Device Management.
    macOS Ventura: System Settings → Privacy & Security → Profiles. Older macOS: System Preferences → Profiles.
  4. Double-click the email profile → Install… → confirm with your Mac login password.
  5. When asked, enter your mailbox password → Install. The account appears in the Mail app.
💡 The profile is for the Apple Mail app. For Outlook for Mac use the "Outlook" tab — Outlook does not open profile or XML files.

Manual setup (no automatic profile for Android):

  1. Open the Gmail or Email app.
  2. Add Account → Other → Personal (IMAP).
  3. Email: , then your password.
  4. IMAP server: , Port 993, Security SSL/TLS.
  5. SMTP server: , Port 465, Security SSL/TLS, Require sign-in ON.
  6. Done.

Automatic:

  1. In Thunderbird: File → New → Existing Mail Account.
  2. Enter your name, email () and password → Continue.
  3. If not detected automatically — click Manual config and enter the values from "Settings" above.

Outlook for Windows — manual setup:

  1. File → Add Account.
  2. Enter email: , click Advanced options → Let me set up my account manually.
  3. Choose IMAP.
  4. Incoming: , Port 993, Encryption SSL/TLS.
  5. Outgoing: , Port 465, Encryption SSL/TLS.
  6. Enter your password → Next → done.

Outlook for Mac — manual setup:

  1. Outlook → Settings → Accounts, click + → New Account.
  2. Enter → Continue.
  3. If Outlook opens a Microsoft sign-in page or says the account was not found — that is normal: choose Choose the provider / Not Microsoft? → IMAP/POP.
  4. Type IMAP. Username: , your mailbox password.
  5. Incoming server: , Port 993, Use SSL on.
  6. Outgoing server: , Port 465, Use SSL on (same username and password).
  7. Add Account → done.
⚙ For IT administrators only — not needed for normal setup and it cannot be opened in Outlook:
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